REFUND POLICY

At Velyapet, your satisfaction is our priority.

Return Period

You have 14 days after receipt to request a return.

Return Conditions

  • Unused product

  • In its original packaging

  • In good condition

Refund

Once the product is received and inspected, we will process the refund within 5 to 10 days.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the product is defective.

Non-refundable Products

For hygiene reasons, some opened or used products cannot be refunded.

Contact

📧 contact@velyapet.com